Frequently Asked Questions
How do I register?
Most classes offer online registration through the city Parks and Recreation Department. The easiest way to register is to find your class listing under Class Schedule and click on the link for your class to be taken directly to the city's registration page. You will typically then need to create an account with the city if you don't already have one.
Can I join in the middle of a session?
Typically enrollment is open into the second class meeting. Policies vary by city, so be sure to contact the Parks & Recreation Department for specific details. Many of our classes and camps sell out, so it's best to sign up as early as possibly to ensure a spot. Please note that the registration fee is not pro-rated for the classes that are missed.
It's raining or worse! How do I find out if my class is cancelled?
If the weather looks threatening please call our Class Status/Rainout Hotline for an update of class cancellations or postponements. Call (888) 372-5803, where you will be directed to the California, Oregon, Texas or Washington hotlines. Or, click here to see today's class cancellations. You can also download our free app for iPhone and Android to receive updates for your class directly on your smartphone.
Last week's class was cancelled due to rain. Do we get a makeup class?
Absolutely! Our general policy is to make up any classes that we are forced to cancel due to rain, extreme heat, coach illness, etc. For example, if we miss one week due to rain, we will add one extra week past the originally scheduled ending date to make up for the missed class.
How come I can't find the class price?
You will be shown the class price when you are sent to the final registration page (which is often on the city's website). The price will always be shown to you before you submit your payment.
Why is the pricing different in some cities?
Class prices vary from city to city because most Kidz Love Soccer classes are offered in partnership with city Park and Recreation Departments. They provide field space, advertising and other infrastructure support. For these services they collect a percentage of class fees. No two Park and Recreation Departments fees are the same, and, as a result, class prices can vary.
How long are the classes?
Class times vary by age group and range from 30 to 60 minutes
How long are the camps?
Kidz Love Soccer offers half-day camps ranging from 3 to 4 hours; and full-day camps ranging from 7 to 8 hours. Check your local listings as camp lengths vary in different cities and at individual facilities. Our camps are usually one week long.
What should my kids wear?
All participants* must have shin guards when participating in Kidz Love Soccer classes, knee-high soccer socks are recommended. Participants should wear comfortable clothes and plain tennis shoes. Soccer cleats are optional however no cleats are allowed for indoor programs. *Mommy/Daddy & Me Soccer participants should wear comfortable clothes and tennis shoes. Shin guards are not required for this age group.
Do I need to bring a soccer ball?
No. Our coaches will be prepared with all of the soccer balls, goals, cones, flags, etc. that they will use to conduct class.
My class includes a jersey, how does that work?
Where permitted by our partner cities, all registered participants are eligible to receive a complimentary jersey under the following conditions:
- 1) Registered participants must pick up their complimentary jersey at their class location, during their class time.
- 2) Complimentary jerseys will vary in size, color and style. We do our best to fit each child but make no guarantee as to perfect fit or specific size or style.
- 3) Once your class session completes this complimentary jersey offer expires.
- 4) No complimentary jerseys will be distributed after a class session completes.
Unfortunately we don't have a warehouse to store surplus jerseys from a completed sessions. All surplus jerseys are collected and donated to a charitable cause or disaster relief program.
Jerseys are typically distributed at the third or fourth week of class. If your child is absent on the day we distribute jerseys, your coach should have your jersey for you the following week.
What kind of instructors do you have?
We hire instructors who love kids and bring a lot of energy and enthusiasm to the soccer field. All instructors are carefully screened and go through our proprietary training process which includes, among other things, child development theory and background checks.
What are the class ratios?
Over 30 years time we've developed guidelines for what we believe the optimal ratio of coach to student is in each of our programs. These guidelines are often adapted in each individual city where we work. Sometimes they are modified to better fit the type of facility available. Other times city requirements or rules dictate very different class sizes. Below are what we believe is optimal, but again, programs in each city may differ considerably based on the city's specific rules, facilities, needs and requirements.
- - Mommy/Daddy and Me - 20:1 (with parent participation)
- - Tot and Pre - 10:1
- - Soccer 1, Soccer 2, and Soccer 3 - 12:1
If my child is advanced can they move up to the next class even if they are not old enough yet?
Only with coach's permission. We typically ask that you attend the first class in the appropriate age group. Only after the coach has met your child and the children in both the current class and the next class up can they make an informed decision as to the children's abilities, demeanor, physical size, and class sizes to determine what class would be best.
How come they don't play more soccer in this program?
While many soccer programs are busy using adult-like skill drills to hammer home the fundamentals of soccer, we approach coaching from a child-centered perspective. In other words, we make learning fun for kids. We put instruction into a context children understand using special techniques designed around how kids naturally learn. At Kidz Love Soccer we not only teach your child the fundamentals of soccer, but we also focus on developing the whole child. Our program helps develop a child's social, emotional and cognitive skills while exercising the child's body and creating players who are well-balanced and conscientious, on and off the soccer field.
When should my child move up to the next class?
Advancing to the next class really depends on the child and how they are doing in the class. Our philosophy is that sports at this level is about overall growth and creating a positive experience, in addition to developing physical capabilities. Prior to moving a child, we consider not just their physical needs, but also their emotional and cognitive needs. This helps create a successful learning environment and creates a balanced player. Your child's instructor can help evaluate which class is most appropriate for his or her needs.
Can I pay as we go during the session?
The entire session must be paid in full at the time of registration.
Even if my child is not old enough can they be in the class with a sibling?
Our classes are developed to be age and skill appropriate. Only after the coach has met your child and the children in both the current class and the next class up can they make an informed decision as to the children's abilities, demeanor, physical size, and class sizes to determine what class would be best.
Can I make sure a specific child is not in my class?
We will not restrict children from any class as long as the child is well-suited for the class. We do have several times and days available for each class to accommodate your needs.
Do you have scholarships?
Kidz Love Soccer is proud to offer financial assistance to qualifying participants through a confidential, no hassle process. Our limited scholarship can help offset the cost of class by reimbursing up to 35% of the registration fee. To request an application form, please email firstname.lastname@example.org or call the Kidz Love Soccer office at (888) 277-9542. In your email, please include the city and state of the program about which you are interested.
Can I have a specific coach? I've heard they were great!
You can request a specific coach. However, coaching schedules aren't always finalized until after class enrollment has closed. While we cannot guarantee a specific coach to any one location, we make every effort to ensure continuity of coaching from season to season. You are welcome to inquire approximately one week prior to the start of a session.
- Can I sign up online?
We missed class last week (or are going to miss next week, etc.), can we have a make-up at another session?
Unfortunately, no. Children cannot participate in any of our programs without being registered. Your child is covered under our insurance while attending the class for which they are registered. Also, we cannot maintain a quality kid to coach ratio if children are attending classes for which they are not registered.
How does the mobile app work?
The mobile app sends out class cancellation notifications directly to the mobile devices of anyone who is following a class. After downloading the app to your phone it will prompt you to enter your zip code, your child's age and what day you take class. Each new class you sign up for, you will need to go to the My Classes page and add your new class. At the end of the season, you can also fill out our parent survey to let us know how we are doing, and you will be entered in our quarterly prize drawing.
Please note: The app does not automatically update from session to session; you must select a new class at the beginning of every new session in order to continue receiving status notifications.
I missed the first class, can I view the information sheet that is distributed at the first class?
Of course. You can access the first day sheet here.
When can I sign up for my next class?
Be sure to check our classes page for the next class starting near you. Schedules are typically available 6-8 weeks before a class session begins, and classes run year-round.
Can I try a class before I register?
No*. Due to liability concerns all participants must be registered before participating in a Kidz Love Soccer program. *There are a few of our cities that offer a free trial day before the session starts. These trial classes will be pre-scheduled and advertised in the city's activity guide.
What is your refund policy?
In most cases we contract with your local park and recreation department, and are subject to their policies regarding refunds. Please consult your city's recreation department for more information regarding their refund policies.